FAQs

Q1. Do you custom create a new painting as per client's request for different budgets?

A1. YES! I put together an art plan including originals, limited editions, and prints on demand, to compliment any design and to suit any budget

 

Q2. Do you do meetings in person or on zoom to discuss your client's need? 

A2. YES ABSOLUTELY! I run a design studio and we have a beautiful conference room set up for client's visit and discuss their needs. I also do a zoom calls and meetings for clients that are not able to visit me at the studio. 

 

 Q3. Do you offer prints of your artwork in various sizes?

A3. YES, I do offer prints of my artwork, on high quality art paper, premium canvas.   

 

Q4. How long does an original painting take to complete?

A4. The answer to this question is varies as per size, theme, style of painting, materials used and the current schedule and orders at the studio. Please reach out to me and we can set up an appointment to talk about it. 

 

Q5. How long do prints take to complete?

A5. All prints are print-to-order or custom printed as the order comes in. The timeline depends on current schedule and orders at the studio's press. But it can be anywhere between 3- 5 days plus the general ground shipping time within the USA, if shipping overseas please consider 15 days in transit. You can always reach out to me if you have any special requests, I will try my best to fulfill it.

 

Q6. Where do I place an order to commission a painting?

A6. Please reach out to me directly via: pamsinghstudio@gmail.com or call 270-208-4241. If you are not able to find me over the phone please leave a message with my customer service manager or a voice message and I will return your call as soon as possible. Kindly allow 24 - 48 hours for the same.

 

Q7. What are the payment terms to commission a painting?

A7. All commissioned painting must pay 50% advance to confirm the order and 50% prior to pick up or shipping. I will send updates twice a week on the progress of the painting so, you can see how your painting is coming along.

 

Q8. What if I do not like the painting during the progress updates I receive?

A8. All along the way I will share pictures, ideas and progress of the painting every two days so that we can give it a direction you like.

Once a commission painting is started I have already invested into the art materials and my hours and creative thought process towards that particular painting, so with all honesty and sincerity I will keep 35% of the total painting cost and will ONLY refund 15% of the total painting cost.

 

Q9. What if I do not like the way the painting turns out once it is completely done?

A9. Again, all along the way I will share pictures, ideas and progress of the painting twice a week so that we can give it a direction you like.

If you still don't like it after completion, I will try to make adjustments and tweaks to the painting depending on what materials I have used or analyze to see even if that is a possibility. If it can be tweaked, so that you like it better, I will gladly do it. Your 1st hour of revision is free, any further hours of revisions will be charged $100/hr. If you still do not like it, I will be honest to tell, that once a commission painting is started I have already invested into the art materials, my hours and creative thought process towards that particular painting, so with all honesty and sincerity I will have to hold on to the advance and the painting.Once the painting is shipped there is no refund no exchange. Sorry.

 

Q10. Do you do gift wrapping?

A10. Yes we offer gift wrapping on most sizes, once you check out, please email us your order number and details at pamsinghstudio@gmail.com so we can process it as a gift.